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There are many insurance companies out there who hide behind ‘get out’ clauses to avoid paying claims. Whether it’s latent defects insurance, construction insurance or home contents insurance, they will find a clause or reason for their decision. However, once in a while, there is a heart-warming story that’ll restore your faith in insurance companies. … Read More

A well known and respected insurance company, Hiscox Insurance, recently said this in one of its advertisements: “Helpfully we provide you with a dedicated, named claims handler wherever possible as standard.” Generally speaking, that’s excellent service… However, Titan Insurance has been doing this for over 30 years… and not just ‘wherever possible’ but at ALL … Read More

This may make uncomfortable reading but these are some fundamental truths about insurance and making a claim. If you, or any other insured, has a large claim, say in excess of £20,000, the first thing the insurer will do is to try and get out of paying. It sounds terrible but it’s a fact. How … Read More