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For many insurance companies are heartless, money grabbing entities that avoid paying claims… that’s an extreme perspective but one held by some for one reason or another. Once in a while there is a heartwarming story that makes one feel good because the right thing was done. Take our client an elderly gentleman who has … Read More

A well known and respected insurance company, Hiscox Insurance, recently said this in one of its advertisements: “Helpfully we provide you with a dedicated, named claims handler wherever possible as standard.” Generally speaking, that’s excellent service… However, Titan Insurance has been doing this for over 30 years… and not just ‘wherever possible’ but at ALL … Read More

This may make uncomfortable reading but these are some fundamental truths about insurance and making a claim. If you, or any other insured, has a large claim, say in excess of £20,000, the first thing the insurer will do is to try and get out of paying. It sounds terrible but it’s a fact. How … Read More